ISO 27001:2022 Audit Non-Conformity Report Template

by Avinash V


An audit non-conformity report is an essential document that details any deviations or discrepancies found during an audit process. These reports are crucial for organizations to identify and address non-conformities, deviations from established standards or requirements. By thoroughly examining and addressing these non-conformities, organizations can improve their processes, enhance their quality management systems, and ensure compliance with applicable regulations. 

ISO 27001:2022 Audit Non-Conformity  Template

Purpose of Audit Non-Conformity Report

The purpose of an audit non-conformity report is to document and communicate any deviations or discrepancies discovered during an audit process. These reports serve several important functions within an organization:

1. Identification of Non-Conformities: The audit non-conformity report highlights areas where an organization is not meeting established standards or requirements. This could include violations of company policies, non-compliance with regulatory guidelines, or deviations from industry best practices. By identifying these non-conformities, organizations can take the necessary steps to address and rectify them.

2. Improvement of Processes: The non-conformity report catalyses process improvement within an organization. It provides a comprehensive record of areas where procedures are not meeting expectations, allowing for targeted efforts to correct and enhance those processes. Organizations can identify root causes, implement corrective actions, and improve overall efficiency and effectiveness by analysing non-conformities.

3. Quality Management System Enhancement: The audit non-conformity report plays a vital role in maintaining and improving a company's quality management system (QMS). Organizations can ensure that their QMS aligns with industry standards and regulations by capturing and documenting non-conformities. This helps build a continuous improvement culture and contributes to the organization's overall quality assurance efforts.

4. Compliance Assurance: Compliance with applicable regulations and requirements is crucial for organizations operating in various industries. The audit non-conformity report helps to identify areas of non-compliance, enabling organizations to take prompt action to rectify any issues. Organisations must meet legal obligations and maintain industry standards by addressing non-conformities.

5. Communication and Accountability: The non-conformity report serves as a mechanism for communication and accountability within an organization. It provides a structured format for documenting and sharing information about non-conformities, ensuring that relevant stakeholders are aware of the issues and the actions being taken to address them. This promotes transparency, collaboration, and a shared commitment to quality and compliance.

The audit non-conformity report aims to identify, address, and manage deviations or discrepancies found during an audit process. It serves as a tool for process improvement, enhancement of the quality management system, compliance assurance, and organisational communication and accountability. 

ISO 27001:2022 Audit Non-Conformity  Template

Impact of Non-Conformity On The Organization

The impact of non-conformities on an organization can be significant and far-reaching. When non-conformities are identified through an audit process, they can have various implications for the organization's operations, reputation, and overall success.

Here are some key impacts of non-conformities:

1. Operational Efficiency: Non-conformities can hinder the efficiency and effectiveness of an organization's processes and procedures. They can result in errors, delays, and wasted resources, ultimately affecting the organization's ability to deliver products or services to customers. Organisations can improve operational efficiency and reduce potential disruptions by addressing and rectifying non-conformities.

2. Customer Satisfaction: Non-conformities can directly impact customer satisfaction. An organisation failing to meet established standards or requirements can result in product or service defects, quality issues, or delivery delays. This can lead to dissatisfied customers, negative reviews, and a damaged reputation. Organizations can enhance customer satisfaction and maintain a positive image in the market by ensuring compliance and resolving non-conformities.

3. Legal and Regulatory Compliance: Non-conformities can result in non-compliance with applicable laws, regulations, and industry standards. This can expose the organization to legal and financial risks, including fines, penalties, and lawsuits. Non-compliance can also lead to losing licenses, certifications, or permits necessary to operate within certain industries. By addressing non-conformities promptly and effectively, organizations can ensure compliance and mitigate legal and regulatory risks.

4. Cost Implications: Non-conformities can have financial implications for an organization. The costs of addressing and rectifying non-conformities, such as conducting investigations, implementing corrective actions, and re-training employees, can be substantial. Non-conformities can also result in financial losses due to customer dissatisfaction, decreased productivity, or reputational damage. Organizations can minimise costs and protect their financial stability by proactively investing in preventive measures and addressing non-conformities.

5. Continuous Improvement: Non-conformities present opportunities for improvement and growth. By analyzing the root causes and underlying issues behind non-conformities, organizations can identify areas for enhancement and implement corrective actions. This promotes a culture of continuous improvement, innovation, and learning within the organization. Organizations can strengthen their processes, systems, and performance by effectively managing non-conformities.

Non-conformities can significantly impact an organization's operations, reputation, and success. Organizations can promptly and effectively address non-conformities and improve operational efficiency, customer satisfaction, legal compliance, financial stability, and overall performance. Organizations can strive for continuous improvement and maintain a competitive edge in the market through a proactive approach to managing non-conformities.

ISO 27001

Monitoring and Follow-up Measures

Monitoring and follow-up measures are essential components of addressing non-conformities within an organization. Once non-conformities have been identified through an audit process, it is crucial to establish a system for monitoring their resolution and implementing follow-up measures.

This ensures that the necessary corrective actions are taken and that the organization can effectively address the identified issues.

1. Monitoring Progress: After identifying non-conformities, it is important to establish monitoring mechanisms to track the progress of corrective actions. This may involve assigning responsible individuals or teams to oversee the implementation of the necessary changes. Regular updates and progress reports should be obtained to execute corrective actions effectively.

2. Reviewing Effectiveness: It is necessary to periodically review the effectiveness of the corrective actions taken to address the non-conformities. This may involve conducting follow-up audits or assessments to evaluate whether the identified issues have been adequately resolved. By reviewing the effectiveness of the corrective actions, organizations can ensure that the necessary improvements have been made and that the non-conformities have been effectively addressed.

3. Preventive Measures: Besides addressing the identified non-conformities, it is important to implement preventive measures to mitigate the risk of similar non-conformities occurring in the future. This may involve revising policies, procedures, or training programs to enhance compliance and prevent recurrence. By implementing preventive measures, organizations can proactively minimize the likelihood of non-conformities and enhance their overall compliance.

4. Documentation and Records: Throughout the monitoring and follow-up process, it is essential to maintain documentation and records of the corrective actions taken. This includes documenting the details of the non-conformities, the steps taken to address them, and any supporting evidence or documentation. These records indicate the organization's commitment to resolving non-conformities and can be valuable in demonstrating compliance during future audits or assessments.

5. Continuous Improvement: Monitoring and follow-up measures should be incorporated into the organization's overall continuous improvement process. The insights gained from addressing non-conformities can be used to identify areas for enhancement and drive ongoing improvements. By continually monitoring and following up on non-conformities, organizations can foster a culture of continuous improvement and ensure compliance remains a priority.

Monitoring and follow-up measures are crucial in addressing non-conformities within an organization. Organizations can effectively address non-conformities and enhance their overall compliance and performance by establishing monitoring mechanisms, reviewing effectiveness, implementing preventive measures, maintaining documentation, and driving continuous improvement.


In conclusion, the audit non-conformity report is essential for organizations to address and resolve identified issues. By implementing monitoring and follow-up measures, organizations can ensure that corrective actions are effectively executed and that non-conformities are adequately resolved.

ISO 27001