Privacy Policy
ISO Privacy Policy
This site is part of the Techno-PM group of websites. This Privacy Policy applies to all websites, platforms, and services operated by Techno-PM and its associated brands (including but not limited to ISO Docs, ITSM Docs, ITGov Docs, Consultant Docs, Auditor Docs, and related sites). References in this policy to 'we', 'our', or 'us' mean Techno-PM and its group of websites. By visiting any of our websites or purchasing our products and services, you agree to the terms described here.
1. Information We Collect
- Personal details you provide (name, email, phone, billing/shipping address, payment info).
- Order history and downloads.
- Automatic data: IP address, device/browser details, pages visited, cookies, location.
- Data from third-party integrations (analytics, advertising).
2. How We Use Your Information
- We use your information to:- Provide services (process payments, fulfill orders, deliver downloads).
- Communicate with you (updates, inquiries, support).
- Send marketing, promotions, and upselling offers for similar products/services across our group websites.
- Analyze website usage and improve performance.- Comply with legal obligations and prevent fraud.
3. Marketing and Offers
- When you provide your contact details during a purchase or inquiry, we may use them to send you service updates, special offers, and promotions about our products and services across the Techno-PM group of websites.
- If you are an existing customer, we may contact you about similar products or services under the 'softopt-in' rule permitted by applicable laws (such as the EU ePrivacy Directive).
- You will always have the option to opt out of marketing communications at the time of data collection and in every message we send.
- For customers outside the EU, we may also send promotional messages where permitted by law. You can withdraw your consent or unsubscribe at any time by using the link provided in our emails or by contacting us directly.
4. Sharing of Information
- With service providers (payment processors, hosting, email services).- With advertising partners (cookies, pixels).
- For legal reasons (compliance, fraud prevention).- In case of business transfers (mergers, acquisitions).
5. Your Rights
- Access, correction, or deletion of your data.
- Opt-out of marketing and targeted advertising.
- GDPR rights (data portability, withdraw consent, lodge complaint).- CCPA rights (know, delete, opt-out of sale/sharing of data).
6. Other Key Points
- Use of cookies and tracking pixels.
- Data retained only as long as necessary.- Not intended for children under 13.
- Data may be transferred outside your country (e.g., to the US).
This Privacy Policy was last updated on September 19, 2025. We may update it periodically, and any changes will be posted across all Techno-PM group websites.
