IT Support Ticket Template
IT Support Ticket Template
Regular price$19.00 $19.00
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- Dedicated Support Team
- One Time Payment
An IT support ticket template is a document that provides instructions or guidelines to help you take care of problems with your computer. The problem may be as simple as asking for the name and email address of the person who submitted an issue. Other times, it might involve providing detailed information about how to replicate an error message on their screen. It's important that any organization looking into these templates make sure they provide enough detail without being too cumbersome to use.
In order to receive assistance, an employee is required to fill out a help desk ticket with all of the pertinent information. This ticket is then sent to the help desk, and is routed to one specific help desk professional or help desk technician who will be in charge of it until it is resolved.
File Type: MS Excel
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Definitely, yes, we have a dedicated support team who will happily assist. It can be an issue or any help with our templates. Our support policy is to address the customer query ASAP regardless of the product they purchase.
All our products are ONE TIME PAYMENT. We do not offer subscriptions so whatever you pay will be be one time.
After you checkout, you will be taken to a download page. You will also get a download link in your email.
Sometimes links can be blocked by a corporate firewall so please try using the link from a different network or from home. If you still cannot access drop an email to firstname.lastname@example.org and use our Contact Us Page.
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Yes, the templates are built using MS Office so will work on Excel.
Yes, our templates can be edited and changed as you need. But reselling of templates is not allowed.
The ITIL Docs logo is only visible on the template images. We do not use logos on templates so you can customize the template as needed.
We will send download links to your email in the first few days of the month. We will send it to the email provided when making the purchase.
Welcome to ISO Docs. Our priority at ISO Docs is to provide high-quality templates and help our customers be efficient. Our goal is to create quality templates so that our customers can avoid rework and focus on their actual jobs rather than doing everything from scratch. We have dedicated support ready to assist you in any way we can.