What Is The Difference Between ISO 9001 And ISO 27001?

by Sneha Naskar

ISO 9001 and ISO 27001 are two distinct international standards that serve different purposes within the realm of quality management and information security management, respectively. 

ISO 9001 focuses on quality management, while ISO 27001 deals with information security management

Here, we'll explore the key differences between these two standards.

  • Scope and Focus:

    • ISO 9001: ISO 9001 is primarily focused on Quality Management Systems (QMS). It provides a framework for organizations to ensure consistent product and service quality, customer satisfaction, and continuous improvement in processes.
    • ISO 27001: ISO 27001, on the other hand, deals with Information Security Management Systems (ISMS). Its primary focus is on protecting sensitive information assets, including data, systems, and intellectual property, from various risks and threats.
  • Purpose:

    • ISO 9001: ISO 9001 aims to enhance customer satisfaction by meeting their quality requirements and delivering products or services that consistently meet or exceed expectations.
    • ISO 27001: ISO 27001 aims to establish a robust information security framework that helps organizations safeguard their data, maintain confidentiality, integrity, and availability, and demonstrate a commitment to information security to stakeholders.
  • Applicability:

    • ISO 9001: ISO 9001 is applicable to a wide range of organizations, including manufacturing, services, and non-profit entities, irrespective of their size or industry.
    • ISO 27001: ISO 27001 is primarily designed for organizations that need to manage and protect sensitive information, such as financial institutions, healthcare providers, and technology companies, but it can be applied across industries.
  • Requirements:

    • ISO 9001: ISO 9001 focuses on requirements related to customer focus, leadership, process management, and continual improvement. It includes elements like customer feedback, risk assessment, and performance monitoring.
    • ISO 27001: ISO 27001 focuses on information security controls, risk assessment, and risk treatment. It includes aspects like access control, cryptography, incident response, and business continuity planning.
  • Certification Audits:

    • ISO 9001: Organizations seeking ISO 9001 certification are audited to ensure compliance with quality management principles. Auditors assess processes, customer satisfaction, and adherence to documented procedures.
    • ISO 27001: ISO 27001 certification audits focus on the effectiveness of an organization's information security management system, examining how well it safeguards information assets and manages risks.
  • Benefits:

    • ISO 9001: ISO 9001 can lead to improved product or service quality, increased customer satisfaction, streamlined processes, and enhanced competitiveness.
    • ISO 27001: ISO 27001 helps organizations protect sensitive information, reduce security risks, build trust with customers and partners, and comply with legal and regulatory requirements regarding data protection.

In summary, ISO 9001 and ISO 27001 serve distinct purposes. ISO 9001 is all about ensuring consistent product or service quality and customer satisfaction, while ISO 27001 focuses on safeguarding sensitive information and managing security risks. Depending on their goals and priorities, organizations may choose to pursue one or both certifications to address their specific needs in quality management and information security.


ISO 27001