ISO 20000 Service Design Package Template
Description:
The ISO 20000 Service Design Package Template is a set of documents used to plan and implement service management within an organization. The template is based on the ISO 20000 standard and can be used to achieve certification.
The template includes a range of documents, including a service design plan, a service catalogue, a service level agreement, and a continuity plan. It also has a range of tools and templates to help implement service management.
The ISO 20000 Service Design Package Template is a valuable resource for organizations that are looking to implement service management within their organization.
Format: MS Word
The Features Included in Service Design Package Templates are:
- Purpose
- Scope
- Information Security Management Policy team
- Project team
- SDP Checklist
- Key Contacts and Escalations
- Service Design Process Activities
- Responsibilities
- Service Design Identification
- Requirements specification
- Decomposing business service to infrastructure service
- Internal infrastructure services
- External supporting services
- Technical changes
- Key Performance Indicators
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