Description:
The ISO 20000 Incident Record Template is a tool that can be used by organizations to document and track incidents that occur within their operations. This template can be used to help ensure that all incidents are properly reported, investigated, and resolved in a timely manner.
Incidents can have a significant negative impact on an organization, so it is important to have a system in place to track and manage them. The ISO 20000 Incident Record Template can help organizations do just that.
Format: MS Word
The Features Included in Incident Record Template are:
- Introduction
- Incident Record
- Status Change History
- Resolution history
- Incident closure information
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