ISO 9001 - Clause 7.1 Resources

by Maya G

Clause 7.1 of the ISO 9001 standard pertains to the resources required for an organization to establish, implement, maintain, and continually improve its quality management system. The clause states that an organization must determine and provide the resources needed for the effective operation and control of its processes and to achieve its quality objectives.

ISO 9001

Some of the resources that an organization may need to consider include:

  • Human resources: This includes the number of personnel, their competence, training, and awareness, as well as their motivation and involvement in the quality management system.
  • Infrastructure: This includes facilities, equipment, buildings, and workspace that are required to carry out the processes of the organization.
  • Work environment: This includes the physical and psychological conditions in which the personnel perform their work, such as temperature, lighting, noise, and ergonomics.
  • Information: This includes the information required for the operation and monitoring of processes, such as procedures, work instructions, technical data, and quality records.
  • Financial resources: This includes the funding required to implement and maintain the quality management system, such as investments in equipment, training, and improvement initiatives.

By ensuring that the necessary resources are provided, an organization can effectively implement its quality management system and achieve its quality objectives.

What is clause 7.1 of ISO 9001?

Clause 7.1 of ISO 9001:2015 is titled "Resources". This clause requires organizations to determine and provide the resources needed to ensure that their Quality Management System (QMS) can operate effectively, enhance customer satisfaction, and meet the organization's quality objectives.

Specifically, this clause requires organizations to identify and provide the necessary resources, including human resources, infrastructure, work environment, monitoring and measuring resources, and organizational knowledge. Organizations must also ensure that these resources are maintained and controlled, and that they are available and accessible when needed.

Clause 7.1 is an essential element of ISO 9001, as it ensures that the organization has the necessary resources to achieve its quality objectives, continually improve its QMS, and enhance customer satisfaction.

What is clause 7.1 of ISO 9001 include?

Clause 7.1 of ISO 9001:2015 is titled "Resources" and includes several requirements that organizations must meet in order to comply with the standard. These requirements include:

  • Providing the necessary resources: The organization must determine and provide the resources necessary for the effective operation of its quality management system (QMS) and the achievement of its quality objectives. This includes human resources, infrastructure, work environment, monitoring and measuring resources, and organizational knowledge.
  • Ensuring resource availability: The organization must ensure that the resources provided are available when needed and that they meet the requirements of the QMS.
  • Maintaining resources: The organization must maintain the resources provided, including equipment, buildings, and infrastructure, to ensure that they are capable of meeting the requirements of the QMS.
  • Controlling resources: The organization must control the resources provided to prevent their unintended use or loss and to ensure their proper use.
  • Providing appropriate training: The organization must provide appropriate training to its personnel to ensure that they are competent to perform their tasks and responsibilities.
  • Managing organizational knowledge: The organization must manage its knowledge and ensure that it is available and accessible to the appropriate personnel.

By meeting these requirements, organizations can ensure that they have the resources necessary to achieve their quality objectives and continually improve their QMS.

ISO 9001