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KE Record Template

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The ITIL Known Error Record template is a model that records the knowledge elements in IT Service Management. This template aims to provide information about what knowledge elements are, how they work together, and how they might be used in service management.

This template can be used by developers, managers, or anyone who needs to track errors in their code. It has the ability to log bugs, defects and other types of information related to errors.


Ms- Word 

Template Details:

  •  The KE record is responsible for providing security and integrity to the domain name system, by using cryptographic keys.
  •  It plays an important role in domain name resolution, and it can help you find more information


Our template includes the following sections:

  • Document Version History 
  • Description of Changes 
  • Approvals 
  • Known Error Record 
  • Known Error Record Template