ITIL® 4 Strategist: Direct, Plan, and Improve

ITIL4 Strategist: Direct, Plan, and Improve,ITIL4

ITIL® 4 Strategist: Direct, Plan, and Improve

Training Options
Regular price $499.00
  • Instant Download
  • Present Professionaly
  • Dedicated Support Team
  • One Time Payment

The ITIL® 4 Strategist course is designed to teach you the skills needed to create a ‘learning and improving’ IT organization with a reliable and effective strategic direction. The course will help you understand the impact of Agile and Lean work processes on an organization's advantage, which are key drivers of business transformation in today's market. This training provides participants with practical skills, principles, approaches, tools, and techniques for applying their knowledge in day-to-day operations.

Skills Covered

  • Operating Model
  • Strategy tactics operations
  • Governance compliance mgt
  • Risk management in DPI
  • Optimization of workflow
  • Value stream mapping

Why ITIL® 4 Strategist: Direct, Plan, and Improve is Important?

ITIL® 4 Strategist: Direct, Plan, and Improve is a detailed course that will take you through IT Service Management. This course covers the concepts of strategy, service design, service transition, and continual improvement. This training provides guidance on how to improve an organization's efficiency in delivering services to its customers with maximum effectiveness. The strategies learned in this course are essential for any manager or professional who wishes to better their skillset in ITIL®4.

How ITIL® 4 Strategist: Direct, Plan and Improve will help you?

ITIL® 4 Strategist: Direct, Plan, and Improve is the latest ITIL release that will help you to do all three of these things. First direct by helping you to create a strategic vision for your organization, then plan by assisting with developing an actionable strategy, and finally improve through its continuous improvement process.


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2. Will I get support if I have an issue or a query?

Definitely, yes, we have a dedicated support team who will happily assist. It can be an issue or any help with our templates. Our support policy is to address the customer query ASAP regardless of the product they purchase.  

3. Is this a one time payment or monthly membership?

All our products are ONE TIME PAYMENT. We do not offer subscriptions so whatever you pay will be be one time.  

4. How do I access my downloads?

After you checkout, you will be taken to a download page. You will also get a download link in your email.

5. What if the download link does not work?

Sometimes links can be blocked by a corporate firewall so please try using the link from a different network or from home. If you still cannot access drop an email to and use our Contact Us Page.  

6. Do you provide refunds?

We will REFUND the full amount in the following scenarios - 

  1. Templates don't work as described, and we cannot fix your problem in a reasonable time. 
  2. Templates are missing from your download and we cannot provide you the same templates shown on the site.
  3. You are not able to access the download. We will try to provide different mediums but if none of them work for you then we will refund your amount. Check our Refund Policy.  

7. What are the different types of payments accepted?

We accept PayPal, Apple Pay, Google Pay, Master Card , Amex and VISA. 

8. Do these templates work with Excel?

Yes, the templates are built using MS Office so will work on Excel.

9. Can the templates be customized or edited?

Yes, our templates can be edited and changed as you need. But reselling of templates is not allowed.

10. Why do you have a logo on the documents?

The ITIL Docs logo is only visible on the template images. We do not use logos on templates so you can customize the template as needed.

11. How will I get my FREE monthly updates?

We will send download links to your email in the first few days of the month. We will send it to the email provided when making the purchase.

Welcome to ISO Docs. Our priority at ISO Docs is to provide high-quality templates and help our customers be efficient. Our goal is to create quality templates so that our customers can avoid rework and focus on their actual jobs rather than doing everything from scratch. We have dedicated support ready to assist you in any way we can.

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