ITIL® 4 Strategist: Direct, Plan, and Improve
The ITIL® 4 Strategist course is designed to teach you the skills needed to create a ‘learning and improving’ IT organization with a reliable and effective strategic direction. The course will help you understand the impact of Agile and Lean work processes on an organization's advantage, which are key drivers of business transformation in today's market. This training provides participants with practical skills, principles, approaches, tools, and techniques for applying their knowledge in day-to-day operations.
- Operating Model
- Strategy tactics operations
- Governance compliance mgt
- Risk management in DPI
- Optimization of workflow
- Value stream mapping
Why ITIL® 4 Strategist: Direct, Plan, and Improve is Important?
ITIL® 4 Strategist: Direct, Plan, and Improve is a detailed course that will take you through IT Service Management. This course covers the concepts of strategy, service design, service transition, and continual improvement. This training provides guidance on how to improve an organization's efficiency in delivering services to its customers with maximum effectiveness. The strategies learned in this course are essential for any manager or professional who wishes to better their skillset in ITIL®4.
How ITIL® 4 Strategist: Direct, Plan and Improve will help you?ITIL® 4 Strategist: Direct, Plan, and Improve is the latest ITIL release that will help you to do all three of these things. First direct by helping you to create a strategic vision for your organization, then plan by assisting with developing an actionable strategy, and finally improve through its continuous improvement process.