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ITIL Event Management Process

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The ITIL Event Management Process Template is a document that provides guidance on how to categorize and manage the different types of events. This template gives more structure to your event management process, which improves consistency in how you deal with them. The template also includes procedures for what to do after an event has occurred, such as documenting any changes or new discoveries.

Template Details:

  • This template will help you to create processes and procedures for your event management services, which can make it easier to manage your team and stay on top of deadlines.
  • This template help you with consistency in your work, but it also eliminates any potential delays caused by miscommunication or time differences between employees.

Format: MS Word


  • Create a more structured approach for event management. 
  • Improve visibility into all events across your organization.
  • Reduce risk and avoid costly mistakes.